Active Data Protection

Privacy Policy.

Effective Date: April 15, 2026

011. Information We Collect

  • Account Identity: We collect your phone number as your primary unique identifier for secure authentication.
  • Manual Address: We collect text-based addresses (e.g., Hostel, Room No) that you manually provide for order reference. Note: Precise live GPS tracking is disabled in our current college MVP version.
  • Device Intelligence: We collect your unique Device ID and IP address solely for fraud prevention, multi-account detection, and ensuring Trust Score integrity.
  • Service Data: Documents (PDF, Images, Word) you upload for Xerox services are stored temporarily and are encrypted during transit via SSL/TLS.
  • Operational Metadata: We collect Transaction IDs (UTR) or payment verification data to validate manual shop payments.

022. Data Security & Encryption

  • One-Way Hashing: Your passwords and Admin PINs are protected using industry-standard one-way cryptographic hashing. Achigo staff cannot read your actual password.
  • Secure Transit: All communication between the Achigo App and our backend servers is encrypted using 256-bit SSL/TLS protocols.
  • Restricted Access: Merchant shops can only access your uploaded documents during the active lifecycle of your order. Once completed, access is strictly revoked.
  • Infrastructure Security: Our databases are hosted in secured environments with strict access controls and regular security audits.

033. The Privacy Burn™ Standard

  • We prioritize student document safety above all else. Your sensitive IDs and academic materials belong only to you.
  • Manual Burn: You can trigger an immediate 'Manual Burn' from the order history as soon as you collect your prints, which permanently wipes the file from our cloud.
  • Auto-Purge: For your protection, any document not manually burned is automatically and permanently deleted by our system within 24 hours of order completion.
  • No Content Analysis: Achigo does not index, read, or analyze the content of your documents for any purpose other than facilitating the print request.

044. Your Rights and Control

  • Access & Portability: You can view all your profile data and order history directly within the App settings.
  • Account Deletion: You may request account deletion at any time. Upon request, we anonymize your identity and purge all associated personal records.
  • Trust Score Transparency: You have the right to view your Trust Score and appeal any drops caused by technical failures or disputed cancellations.

055. Contact & Support

  • If you have questions regarding your data or want to report a security concern, please reach out:
  • Email: achigo.app@gmail.com
  • Official Website: https://achigo.saasfyro.in/contact