Privacy Policy
Last Updated: April 15, 2026
1. Information We Collect
- Account Data: Name, phone number, email address, and college/university affiliation.
- Profile Information: Profile picture and preferences.
- Identity Verification: We may collect Transaction IDs (UTR) or payment screenshots to verify manual payments.
- Operational Data: Documents (Xerox Service): When using our printing services, you upload PDF, Image, or Word files. These are stored securely to facilitate printing.
- Device and Usage Information: IP address, device type, location data, and push tokens.
2. How We Use Your Information
- Order Fulfillment: To provide printing services.
- Communication: To send order updates, security alerts, and support messages.
- Account Security: To detect and prevent fraud and manage your Trust Score.
- Service Improvement: To analyze usage patterns and improve App performance.
3. Privacy Burn™ Feature
- We understand that students often handle sensitive documents (e.g., IDs, Exam Papers).
- Once your printing order is completed, you can trigger a Manual Burn from the App.
- This action permanently deletes your uploaded files from our servers immediately.
- If not manually purged, documents are automatically deleted after a fixed retention period (typically 48 hours).
4. Contact Us
- If you have any questions about this Privacy Policy, please contact us:
- Email: support@achigo.in
- Website: www.achigo.in/privacy